Privacy Policy for iTouch Smart Tech

Last updated: 09/10/2025

1. Introduction

Welcome to iTouch Smart Tech (“we,” “us,” “our,” or “iTouch Smart Tech”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://itouchsmarttech.com (the “Site”) and use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Information you provide directly

    • Name, email address, phone number, billing/shipping address

    • Payment details (processed via third-party payment processors)

    • Any other information you choose to provide (e.g. feedback, support requests)

  • Automatically collected information

    • IP address, browser type and version, device identifiers, and operating system

    • Usage data (pages visited, time spent, clicks, referring sites)

    • Cookies, trackers, analytics data

  • Third-party sources

    • Social media (if you log in via social accounts)

    • Public sources, partners, and advertising networks

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services

  • Process transactions, orders, payments, and refunds

  • Communicate with you (e.g., send confirmations, updates, newsletters)

  • Personalise content, offers, and advertising

  • Monitor and analyse usage and trends

  • Detect, prevent, and address technical issues and fraud

  • Comply with legal obligations (e.g., tax, reporting)

4. Legal Basis for Processing (if applicable under GDPR / UK law)

We rely on one or more of the following legal bases:

  • Consent — where you have given consent (e.g. newsletter subscription)

  • Contractual necessity — processing necessary to perform our contract with you

  • Legal obligation — compliance with laws and regulations

  • Legitimate interests — for business operations, fraud prevention, security, analytics, etc. (balanced against your rights)

5. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g. web beacons, pixels) to:

  • Recognise and remember you

  • Understand usage and improve the Site

  • Provide tailored content and ads

  • Measure advertising performance

You may control cookies through your browser settings, but disabling some cookies may affect site functionality.

6. Data Sharing & Disclosure

We may share your information with:

  • Service providers (e.g. hosting, payment processors, email services)

  • Business partners (for joint promotions, services)

  • Advertising networks (for targeted marketing)

  • Legal authorities, when required by law, or to protect rights, safety, or property

  • In connection with business transfers (e.g., merger, acquisition, sale of assets)

We require third parties to protect the data, restrict their use and keep it confidential.

7. International Transfers

Your information may be transferred to, and stored in, countries outside your home country (including outside the UK/EU). Where we do so, we will ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your information.

8. Data Retention

We retain personal data only as long as necessary for the purposes listed in Section 3, to comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business needs.

9. Your Rights

Depending on the jurisdiction, you may have rights such as:

  • Access your personal data

  • Correction/rectification

  • Deletion (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent (where processing is consent-based)

  • Lodge a complaint with a supervisory authority (e.g., ICO in the UK)

To exercise your rights, contact us at the address below.

10. Security

We implement appropriate technical and organisational measures to protect personal data (e.g., encryption, secure access, regular security assessments). However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11. Children’s Data

Our Site and services are not intended for children under 16 (or applicable age in your jurisdiction). We do not knowingly collect data from minors. If you believe we have done so, contact us and we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this policy as we evolve. When we do, we will post the revised version here with a new “Last updated” date. Your continued use of the Site after changes constitutes acceptance.

13. Contact Us

If you have questions or concerns about this policy or our data practices, you can contact us at:

iTouch Smart Tech
Email: info@itouchsmarttech.com
Address: Weavers Court Business Park, Belfast, Northern Ireland
Phone: +44 2895 81 8103